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At Hayes Pump Inc., we take pride in being more than just a distributor. Many pump manufacturers overlook the critical role of customer service in sustaining long-term growth, but here at Hayes Pump, we recognize its importance. That's why we offer not only top-tier pump parts but also exceptional servicing to our clients. Our dedicated pump parts and service department ensure that you receive reliable solutions tailored to meet all your municipal, industrial, and commercial pump needs.
Our position as a pump parts supplier gives us a unique advantage—driving sales for the pump manufacturing companies we collaborate with while educating our customers on the best products suited for their applications. By staying in constant contact with our clients, we stay ahead of market trends and provide effective servicing for the products we distribute. As the leading and longest-standing pump distributor in the Northeast, Hayes Pump acts as the pulse of the pump industry in the region.
When it comes to quality, Hayes Pump stands apart. We stock only premium-quality pumps and pump parts from the industry’s finest manufacturers, catering to filtration, metering, and liquid transfer requirements. Our commitment ensures that your pump systems operate optimally and efficiently. Alongside our world-class partners, Hayes Pump boasts a specialized team focused exclusively on pump parts and servicing. Our factory-trained technicians are equipped to handle repairs and servicing for pumps from manufacturers like ITT Goulds, Sandpiper, Viking, and Gorman Rupp.
For ITT Goulds products, Hayes Pump is proud to be an authorized service provider, having passed an independent audit certification. Our skilled service technicians are here to guide you in selecting the right ITT Goulds pump parts and performing necessary repairs or servicing. Utilizing genuine Goulds pump parts is essential for maintaining peak performance and warranties.
We offer comprehensive support for ITT Goulds products, including:
- Complete kits for maintenance and repair of shafts and power sources.
- Field servicing of pumps.
- In-house rebuilding and repair of pumps and pump parts, along with upgrades.
- Pump maintenance programs to enhance reliability.
- Replacement parts such as bearings, impellers, seals, shafts, sleeves, and stuffing boxes.
Additionally, Hayes Pump provides pump control systems, including equipment health monitoring, wireless predictive maintenance monitoring, and variable speed drive (VSD) systems. We offer three levels of maintenance for ITT Goulds products, ranging from basic upkeep to advanced optimization strategies across facilities.
Sandpiper pumps, known for their durability, are distributed by Hayes Pump as complete kits or individual parts. While we handle maintenance and servicing of Sandpiper products, the company also provides educational resources, including videos and a mobile app. This app empowers Sandpiper pump owners to check compatibility, locate specifications, estimate costs, track maintenance, and view instructional videos. A simple QR code scan on the pump’s nameplate gives instant access to vital information.
For Viking Pump products, Hayes Pump ensures peak performance and reliability through original gear reducers, motors, strainers, and other parts. Viking’s parts kits allow for seamless replacements, reducing downtime and maintenance frequency. We also offer a wide range of energy-efficient motors and gear reducers, alongside strainers from Viking, to optimize pump operations. Viking’s library of repair videos further simplifies maintenance tasks.
What sets Hayes Pump apart is our ability to fabricate hard-to-find and obsolete pump parts through our partnership with ITT’s ProCast® program. This innovative approach uses 3D printing, custom CAD modeling, molding, and advanced manufacturing techniques to produce replacement parts that surpass original equipment manufacturer (OEM) standards. With competitive pricing, Hayes Pump extends the life of older pumping systems while ensuring unmatched performance.
Our service offerings extend beyond parts. Hayes Pump technicians are factory-trained and authorized to repair any rotating equipment from the manufacturers we represent. Years of experience in troubleshooting complex pumping systems enable us to handle repairs both in the field and in-house, regardless of the manufacturer. Our repair facility undergoes regular audits to uphold the highest industry standards.
To learn more about how Hayes Pump can support your pump needs, reach out to our team of experts today.
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